A family-run sparky shop with a wife in the office, a brother on the tools, and the same Hyundai van that's been on the road since the early days.
Liam grew up in the Waikato, did his apprenticeship locally, and went out on his own with Emma in 2011. The plan was small. One van, one phone, one promise: answer it, turn up, do the work properly, charge what's fair.
Fourteen years later the van's been replaced once, the trailer's been wrapped, and a few more hands have come on board. But the rest of the plan hasn't changed.
The sparky you book at Phase is the sparky who turns up. We're not a dispatcher passing your job to whichever subcontractor is closest. If Liam quoted it, Liam (or one of the small team he trusts) is doing it.
That's the difference. It's why farmers ring us during calving and businesses keep our number on speed dial.
Tidy is non-negotiable. A messy switchboard is somebody else's fault to find later. We label, we route cables sensibly, we leave the place cleaner than we found it.
Honest pricing means free quotes for proper jobs, quick advice calls for free, and itemised invoices you can read.
Answering the phone is the bar. If we miss your call we ring back the same day.